Refund policy
At All Age Bowl, we are committed to delivering fresh, hygienically prepared, and high-quality food products. Due to the perishable nature of our products, we have a limited return policy to ensure the safety and quality of every order.
1. Eligible Cases
We offer a replacement or refund only in the following situations:
- The product is damaged during transit.
- You receive an incorrect product.
- The package is tampered with, leaking, or defective upon delivery.
- A product is missing from your order.
2. Reporting an Issue
If you experience any of the above issues, please contact us within 48 hours of receiving your order.
Kindly provide:
- Order ID
- Clear photos or videos of the product and packaging
- A brief description of the issue
Email: allagebowl@gmail.com
Phone: +91-9910927112
3. Resolution
After reviewing your request, we will provide one of the following, as applicable:
- Replacement of the affected product, or
- Refund to your original payment method
The resolution will be processed after verification by our customer support team.
4. Refund Timeline
Once approved, refunds will be processed within 5–7 business days. The credited amount may take additional time to reflect in your account, depending on your bank or payment provider.
5. Non-Returnable Items
For hygiene and food safety reasons, we do not accept returns or exchanges for:
- Opened or partially consumed products
- Products with damaged packaging caused after delivery
- Orders where the customer changes their mind or taste preference
- Delays in delivery caused by courier partners or circumstances beyond our control
- Incorrect orders placed by the customer
6. Quality Assurance
Every product from All Age Bowl is:
- Prepared with carefully selected ingredients
- Hygienically packed
- Quality checked before dispatch
- Packed to maintain freshness during transit
We take every possible measure to ensure that your order reaches you in the best condition.
